Privacy Policy

1. Introduction

PriceSentry.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose information about you when you use our AI-powered pricing intelligence platform and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, company details, and password
• Product Data: Product names, categories, SKUs, and pricing information you upload
• Competitor Information: URLs and competitor data you choose to monitor
• Communication Data: Messages, feedback, and support requests

2.2 Information We Collect Automatically

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, operating system
• Log Data: Server logs, error reports, and performance metrics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our pricing intelligence services
• Monitor competitor prices and generate AI-powered insights
• Send you alerts and notifications about price changes
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance our Service
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your personal information

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information, including Standard Contractual Clauses approved by the European Commission.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: